How Bluesun Hotels & Resorts Achieved a 137x ROAS with Demand Gen

How Bluesun Hotels & Resorts Achieved a 137x ROAS with Demand Gen
Brand
Bluesun Hotels & Resorts
Verticals
Travel & Hospitality
Geography
Croatia
Google Ads Product
Demand Gen

About Bluesun Hotels & Resorts

Bluesun Hotels & Resorts, headquartered in Zagreb, is a Croatian tourism brand managed by Sunce hoteli d.d. that operates 13 beachfront hotels and holiday villages across prime coastal locations.

Challenge

The Challenge

While Bluesun already maintained a strong lower-funnel presence, the primary goal was to scale growth within Croatia’s competitive travel market by strategically expanding into the mid-funnel.

The brand faced several challenges:

  • Over-reliance on lower-funnel tactics, missing potential guests in the early inspiration and planning phase.
  • Difficulty in showcasing “visual equity” and the aesthetic beauty of the resorts through standard ad formats.
  • High seasonal competition and rising costs that threatened ROI and the ability to proactively generate new demand.

Stagnating Mid-Funnel Reach

Limited Visual Engagement

Rising Seasonal Competition

Strategy

The Approach

Building on initial insights from the pilot phases, Bluesun Hotels & Resorts collaborated with Admixer Media to transform pilot learnings into a comprehensive Google Demand Gen rollout. This partnership-driven approach created a high-performance strategy, ensuring the brand remains at the forefront of the competitive travel market.

The setup included:

  • Multimedia Integration: The campaign deployed high-impact 15-second videos and lifestyle imagery across YouTube (In-stream and Shorts), Gmail, and the Discover feed.
  • AI-Driven Optimization: Leveraged Google’s AI to analyze highest-performing placements in real-time, delivering the best-performing content to the most relevant audiences.
  • Proactive Demand Generation: Used behavioral insights to place Black Friday offers in front of high-intent users before they even began their search.

Tools & Technologies

Success

The Results

The month-long Black Friday initiative successfully unlocked new traveler segments by proactively generating demand and amplifying brand influence across the digital ecosystem:

53x
direct ROAS with a €20.55 CPA
137x
ecosystem ROAS with a €7.36 CPA
(platform comparable metric)
Nearly 3x
uplift in platform-attributed conversions
(Demand Gen assisted with a massive amount of VTC that would otherwise be missed.)

“With the support of the Admixer Media team, we expanded into the mid-funnel and generated new demand through Demand Gen campaigns. The results proved that this format has a powerful impact on both direct sales and overall performance.”

Bluesun Hotels & Resorts

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